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Juhi Shrivastava filed complaint against Travelgenio on May 5, 2019
I have been contacting Travelgenio regarding the refund of my Jet Airways cancelled flight (booking code TNCC** and TWE*VN) from Dublin to New Delhi. The staff is extremely rude and unhelpful particularly Fedricca (if that's her name). They asked me to contact Jet Airways and Jet Airways has already processed the refund according to the mail attached and Travelgenio is obliged to pay the full return.
This is causing so much inconvenience and frustration. Quick resolution is needed.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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