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Nearbuy.com - Not refunding the amount paid

Sukumar Podala filed complaint against Nearbuy.com on May 27, 2019

Purchased * vouchers from nearbuy for INR **** on ** Apr ****. But due to some urgent client meetings travelled to onsite *n ** Apr ** and returned back on ** May **. By this time the vouchers got expired but the company is not refunding the ***% amount saying that it is their policy. When the call that I made on ** May ** got escalated, I got a confirmation from Nearbuy in the same call that I will be getting a ***% refund as a one-time exception. But now the company is saying that they will not refund ***% but can refund **% only. Please help in this regard.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Nearbuy.com

4

Total Complaints

1

Total Resolved

25.00%

Consumer Satisfaction

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