Facebook Pixel Tracking

Brand factory - Not received my order

Divya filed complaint against Brand factory on Aug 12, 2020

Actually i ordered a top of rs *** which was larger in size so i initiate the return. The delivery boy picked the top for return . After that its been ** days but no response from brand factory and also no sign of exchange details and all. Their executive not picking my call its just waiting and waiting. I wait for ** minutes but after that the call just disconnect. Worst shopping experience at all. Please help if any one can .

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Brand factory

43

Total Complaints

17

Total Resolved

39.53%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Ayush Paran on Aug 30, 2022

Brand Factory – Package not delivered even after successful payment Closed

On **th April **** I made a purchase from brand factory’s website. The payment for the same was done using upi the amount was deducted from my account but the website displayed that my payment was declined. I have b...

Ayyapppareddy Kanjula on May 16, 2022

Brand Factory – I didn t get the deliveryClosed

I have order some products on *th May **** and they mentioned it will deliver by *th May i didn't get the delivery or i didn't get any update or refund and app aslo not working

Sagarika mitra on Mar 27, 2021

Brand factory – They count more Closed

During billing they count *item more and we lose ****/- rs we want money back

Pravin k. on Mar 4, 2021

Brand Factory – REFUND NIT RECEIVED SINCE SEPTEMBER 2020Closed

I have cancelled order of one shirt (order no.******) as on ** September ****, and following since then for refund of my money, ** days back I also called customer care regarding this issue they had given me * March...

Jadda venkatesh on Mar 1, 2021

Brand Factory – Unable to Return productClosed

Hi, My order number : ****** Email : balachowdary***@gmail.com I have ordered two jeans from brand factory on Feb **/****. Iam Unable to Return those jeans. It is clearly mentioned in product page, **days ...