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Banarasstyle - Not received as shown in website

Pushpa singh filed complaint against Banarasstyle on Nov 8, 2019

I have ordered a combo of * Kurti's which cost around **** and the product which I received is not as shown in the picture and the quality is also very poor.
I tried calling the number but's it's not reachable and when I am sending mail they asking me to return the product by courier and they are saying they will refund my money in the wallet which I don't want. I want it in my original payment method.
They always share the one mail stating we cannot give your money back we can add only in the wallet and send our product back by a courier.
They never answer who will pay courier charges and about my ****.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Banarasstyle

7

Total Complaints

1

Total Resolved

14.29%

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