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Lavanya Jaret filed complaint against Myntra on May 12, 2025
I bought wedani kurta, dupatta, pyjama combo. I wanted to return it due to size issues. I filed return request in myntra, mentioning that I didn't get any tags in the dress, still the delivery person refused to take the parcel bavk and asked for approval. When I contacted customer care, they took *-* days to respond and straightway denied my request of providing approval stating This is with regards to your complain about receiving a wrong product ''Wedani Floral Embroidered Layered Anarkali Georgette Kurta With Trouser With''.
We regret to inform you that we are unable to accept the return request for this product based on the following details:
- The product went through the mandatory quality check.
- As per the packaging footage, a correct product was shipped.
- The product was sealed in a tampered proof packaging.
- No instance of package tampering was reported.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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