Mivi - Not Giving Refund

Mehul jain filed complaint against Mivi on Oct 21, 2021

I have ticket no ******
And they are testing the product from * months
The product has reached at their address on date **-**-** And they mailed on date **-**-**
And today is **-**-**
Also they are not responsing fast and on their site in mivi.com also not showing my order details or any thing I've Paid **** rs for the product And when returning they do not provide the service i paid *** rs for the parcel to ship their address at PLOT NO.**, SY NO.*/*, HARDWARE PARK, RAVIRYALA VILLAGE, MAHESHWARAM,MANDAL, RANGA REDDY, ******
I also Need Consession when I call to the customer care the bot says the call is on a qeue and will be answered shortly from * months I have sended so many mail to them but they say the product is under testing we will back you soon
And in site they have mentioned refund will be processed wthin ** working days from they recieve the product
Order id :. R*********

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Mivi

141

Total Complaints

Total Resolved

55.32%

Consumer Satisfaction

Frustrated?

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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