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Toppr learning app - Not getting refund

Rosy Antony filed complaint against Toppr learning app on Nov 24, 2020

On Feb * I have subscribed to the toppr online class application. But I haven't used it due to the network issues on our place here there is no network coverage. Therefore I asked for refund but they are saying that they can't give the money back . Isn't this unfair . Why should I have to pay for something that I haven't used. At first I have payed Rs **** has advance. And i should also pay rs ****-**** monthly has installment. Now I haved payed upto Rs *****-*****. We are now also responsible for paying the money as it will make financial negative records and affect our future agreements.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Toppr learning app

5

Total Complaints

3

Total Resolved

60.00%

Consumer Satisfaction

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