Facebook Pixel Tracking

Pepperfry furniture - Not delivered order or not refunded

NATARAJA G L filed complaint against Pepperfry furniture on Jul 29, 2019

I ordered two items
*) Boom High Back Ergonomic Chair in Black Colour by Emperor * No
*) Max High Back Ergonomic Chair in Black Colour by SGS Industries * No.
by paying Rs. *****/- on the full advance on **/**/****. I ordered these materials to start my own office, pepperfry cheated me like anything. Till today did not deliver the materials or not refund the amount. Initially, they told not possible to refund and told so many stories like transit, under quality check, out for delivery etc. After repeated callings told that material out for delivery on **th July ** but tried to deliver one chair with both sides fitted with right side handle when checked and told they took back and informed us of giving new one. Till today no refund or no material very bad. I started my office without chairs. Its sheer nonsense to take any furniture from this online company. Their behaviour is also very rude. They said you can do whatever you want our policy says this.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Pepperfry furniture

60

Total Complaints

30

Total Resolved

50.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Sireesha EV on Dec 2, 2024

Pepperfry furniture – Recieved a defective product No solution from Pepperfry Closed

We trusted Pepperfry for our furniture needs, but our experience has been deeply disappointing. We purchased a *+*+* sofa that met the measurements but failed in terms of shape, cushion quality, and design, which we...

Bharadwaj Balaji on Jan 11, 2024

Pepperfry furniture – Failed to fulfill the requirements Closed

Recently purchased a product online from Pepperfry's website. But I realized once after the delivery that the product isn't as comfortable as I expected and doesn't fit to my requirements. Now, I am unable to initia...

Srirupa Palit on Nov 22, 2023

Pepperfry furniture – Refund not processed Closed

Order number *********. Product was canceled before shipping. Despite this refund has not been initiated. It's been. Ore than a month now

Induprasad on Nov 5, 2023

Pepperfry furniture – I am asking for refund then take back damaged itemClosed

I order sofa cum bed from pepperfry studio and made full payment via UPI. I got order delivery on *rd of August. The item delivered is having a defect inside for which I raised for a replacement. They accepted that ...

Palllavi on Oct 18, 2023

Pepperfry furniture – Pepperfry Delivered low quality wooden dinning tableClosed

I had bought a dinning table set worth **k+ just two months back, the product was bought from the pepper fry studio Vadodara near chakli circle, we were assured that the item is of top notch quality and the product ...