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BloomsVilla - Not delivered and fraud alert

Raj filed complaint against BloomsVilla on Oct 6, 2023

They will not deliver your order, take money in advance and customer service is not contactable. A customer service chat seems to be a bot. While ordering they will send link of tracking order and it will show that it is with the delivery partner and then no news at all. When you mail them and complaint about it, they will say it cannot be cancelled and it is non refundable. The funniest thing is I don't understand the phrase 'we cannot cancel it' when you don't receive the order first of all. Companies like this should be investigated and shut down because genuine hard earning people are the ones who actually try to buy plants to grow and take care of it and they get cheated like this online!!!!

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

BloomsVilla

58

Total Complaints

35

Total Resolved

60.34%

Consumer Satisfaction

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