Myntra - Not accepting exchange

Zainab Rashid filed complaint against Myntra on Jun 21, 2022

I have ordered a dress from Myntra. Seller name was Aawari store which is from Rajasthan. My order number is *******-*******-*******.
I received the product, firstly the price tag was empty (there was no MRP nothing was written on it) and it was not attached to the dress. Secondly, The dress was not as per my expectation. The colour was fadded away and not worth of its cost. the dress was not of proper fit for me. Now when i applied for exchange and when the agent contacted me he refused to return the order as the price tag was empty. I tried several times to contact customer care but they didn't reached me till now.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Myntra

2296

Total Complaints

1153

Total Resolved

50.22%

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