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Ashok Arora filed complaint against Ajio com Reliance Retail Ltd on Dec 3, 2021
I ordered for purchase of shirts from Ajio.com of Reliance Retails on **.**.**** and paid Rs****.** through credit card .An order no FL********** was issued which was automatically cancelled next day. I asked for refund of money as no goods were delivered. Also sent documents as proof of payment from credit card. I am sending them emails since **.**.****and every time they are raising complaint ID and on enquiry they are showing it resolved and raising fresh complaint. Last complaint ID was issued COM*********** on **.**.**** and giving resolution date as **.**.****, Now on sending emails they are not responding. As a proof I have already submitted PDF statements of my credit card from bank for two months which clearly revealed that a sum of Rs****.** was paid on**.** **** and no refund has been received back. Kindly help me to get my refund as company is acknowledging time and again but without providing refund.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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