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gojiya parbat arjanbhai filed complaint against Paytm Mall on Jul 7, 2018
I have purchased docooler yg-*** led Projector ****P ***" home theater video Projector **** Lumens *** * *** Pixel ****:* Contrast Ratio with hd in vga av usb Remote Controller us Plug with order no. Order Placed on Sun, ** Jul **** Order ID - ********** at Rs.****/- this order cancelled on *th july **** due to delay in shipment and money refund process initiate by paytm and they suggest to buy same product with refunded amount if i need but when i tried to buy same product its price hiked near about * times of my last ordered amount so i raised query to paytm customer support about price issue so they said i have to purchased its with current price but i already bought it with Rs.****/- and its cancelled from their side so why should i pay more money and they asked about current price so why shouldn't they refund me current price of product i attached my cancelled order and current product price images with this
same day in evening my second product
product name:coolux x*s Portable Smart Projector *** ansi **** x ***P Support ****P
Item Cancelled
on Thu, ** Jul ****
Order ID - **********
cancelled by paytm and the give me
Reason :Apologies, Seller Cancelled the order
.Refund :Refund of ₹ **** has been processed to the source.
in one day they cancelled my all orders and asked me to buy it again as they have product in stock so why should they cancelled it and the suggest me to buy it again when i ordered product on *rd july **** its price was Rs.****/- and after it cancelled from paytm on *th july **** same product price increase with Rs.*****/- and they asked me to buy it with current price but as per this issue i haven't any mistake so why should i pay Rs.*****/- more money for same product i already placed successfully and not cancelled from my side i attached my product current price and my ordered price images with this please give me
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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