Raymond India - non delivery of product and no refund issued
Lohith filed complaint against Raymond India on Feb 16, 2021
Dear Sir / Madam,
I am writing to you to raise an issue about Clothing, shoes & accessories
The issue that I have experienced was: I had booked a dark maroon shirt from myraymonds.com on **th Feb ****. the back end team canceled the order without informing me stating "delay in delivery" as the reason.
once the order got canceled, I tried reaching them through call and mails for the refund of the amount I had paid online in their portal for that purchase (****-******-****).
there is no response from the customer care what so ever, even after writing to them for the past * days. I haven't received the refund. It's been almost * days already.
It occurred on: **/**/****
please process my refund for the amount I paid for the order or deliver the product. this is not the kind of customer service I expected from Raymonds.
How could they cancel the order without informing the customer? if so why would they even bother to list the product online?
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Yours faithfully,
Lohith BL
Order Number: ****-******-****
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