Make My Trip - No refund

Geeta Tripathi filed complaint against Make My Trip on Oct 5, 2019

Hello!

I have my tickets booked for Kashmir for **th to **th Oct, considering the adverse conditions in Srinagar at the moment it is not safe to travel however I am not getting any refund for the same, why should it get down to my pocket for something I didn't create.

Please can you cancel my Kashmir bookings and give me a complete refund. Being a loyal customer of MMT I have done another bookings for the same date for different location from MMT itself.

Booking Details

Flight:
Delhi to Srinagar - **th Oct
Booking ID - NF**************

Srinagar to Lucknow - **th Oct
Booking ID - NF**************

Hotel:
Hotel White House Pahalgam - **th Oct - **st Oct
Booking ID - NH*************

Hotel Affarwat Gulmarg - **st Oct - **rd Oct
Booking ID - NH*************

Sikandra Palace Group of Houseboats Srinagar - **rd Oct - **th Oct
Booking ID - NH*************

Please assist.

Thanks and Regards
Geeta Tripathi
**********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Make My Trip

745

Total Complaints

308

Total Resolved

41.34%

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