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Bapatal venkata radha krishna murthy filed complaint against Goibibo website on Aug 25, 2020
I have booked an international flight from bengaluru to london return travel dates ** April ****, ** April ****. Due to covid all the international flights have been cancelled and i initiated a refund option which i received a response to indicating they have emailed the airline and waiting for the airline to revert back. Since ** may they have changed their email response to automated one and i am unable to contact them in any way or raise a complaint any where as they set their support system that way. I have contacted the airline and they cannot do anything as i have made the payment through Goibibo. Now Goibibo has even changed my booking status to travelled which doesn't make any sense. I have all required evidences contacting the airline and goibibo.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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