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Kumar Pushpanshu filed complaint against Vi India on Jun 30, 2021
Vi silently discontinued the outgoing messages from Combo recharge i.e. from Service validity pack. Now even if I recharge for Service validity pack for ** days with recharge of ₹**, ₹**, ₹**, one cannot send message even though I have enough amount in my main balance then also I can't send one. When I contacted Customer Care, they informed me that I have to do recharge for atleast ₹*** in order to send message. They are literally forcing consumers to recharge for unlimited pack in order to get Outgoing message facility. They can't do this. This is wrong at so many level.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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