Shabira Begum filed complaint against Pepperfry.com on Feb 20, 2019
We have placed an order of a mattress and it got super delayed and it doesn't fit our requirement either. The size of the bed is not as expected its much bigger than the usual size. There is no proper response from the customer support, there is no update in our app once it's been delivered, images have been sent but no response for that. Again we approached the customer care and the story continues. Pepperfry's reputation has been completely depreciated because of this.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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