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Gurkirat singh filed complaint against Netplus broadband Ludhiana on Dec 6, 2025
I am a Netplus Broadband customer from Punjab. My Net+ Roaming (hotspot) service is not working since many weeks. I have raised multiple complaints but Netplus is repeatedly closing my tickets without resolving the issue
Ticket History: Ticket No. TKT******* → Closed with remark “WORKING FINE CUSTOMER NOT SHARE OTP”
→ I never received any call or OTP from Netplus
Ticket No. TKT******* → Closed with remark “Soft Close”
→ Again no call, no OTP, no resolution
I have already escalated to: Nodal Officer Punjab (nodal.pb@netplus.co.in) – No response
Appellate Authority (appellate.authority@netplus.co.in) – Still no resolution
My Net+ Roaming is still not connecting anywhere outside home. I am unable to use the service I am paying for. Netplus is deliberately closing tickets without fixing the issue to show fake resolution in their reports.I request immediate activation of Net+ Roaming and proper resolution instead of fake closures. If not resolved within ** hours, I will be forced to approach TRAI TCCMS, CPGRAMS and Consumer Court.Please help.
[Gurkirat Singh]
[KHAMANON PUNJAB]
**********
gurkiratsingh***@gmail.com
Date: * December ****
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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