ROYAL OAK FURNITURE - Need refund or complete replacement for faulty product
Eklavya Srivastava filed complaint against ROYAL OAK FURNITURE on Sep 1, 2025
I had purchase King size bed from Royal Oak (INR *****). On the day of delivery (**th July)- we found the product to be defective. I had registered two complaints with Royal oak customer care- reference number (RIPL****** and RIPL*****). Since then there has been ~** visits by different technicians however the issue remains unresolved. Store Manager Vijay and Installation Manager Naveen are cheating with repeated false promises. In the last visit today technician told that the product is defective. I request for support from government to stop this harassment and hence me with replacement or refund
Have also filed complained with national consumer forum: Grievance Number: *******
Thousands of customers like you have trusted Voxya to resolve their issues
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Jude on Aug 17, 2023
ROYAL OAK FURNITURE – Defect in productClosed
Defect in sofa and customer representative Sonu Sharma who states that he takes care of the North Region denied to provide service and Mis behaved
Sonali on Jul 25, 2023
ROYAL OAK FURNITURE – Item not delivered Closed
I ordered a product on their official website on **th July, after seeing a promised delivery date of **th-**th July. It has been almost * weeks now, and the product has not been delivered. Customer care gives an exc...
Mohammed Amer on Dec 4, 2024
ROYAL OAK FURNITURE – 5 door wardrobe damagedOpen
Hello team, This is Md Amer one of the customer of royal Oak. As I complained earlier regarding my wardrobe issue which are damaged and your team asked me to make the payment first to fix it. Assalamualaikum requ...
ANUJ KUMAR GOYAL on Sep 28, 2022
ROYAL OAK FURNITURE – DAMAGE PRODUCT DELIVEREDOpen
*. delay in delivery *. damage product *. unable to fit *. no support from customer care since june