AIRTEL Xtreme broadband - Need a full refund as broadband is not working after 4 days of installation
BHALCHANDRA NAGESH DESHMUKH filed complaint against AIRTEL Xtreme broadband on Apr 5, 2023
Hello,
I have bought Airtel Xtreme broadband which was installed by Airtel at my home in Wakad on date **-**-****. It was working as expected till **-**-**** evening. After that it stopped working. So we lodged service request with Airtel with id : *********** on **-**-**** at **:** PM. We received SMS saying that engineer has been allocated and request will be resolved on **-**-****. Till date nobody has arrived and broadband is in same condition i.e. stopped working. So we called customer care several times and each time they assured me that today engineer will come over and resolve the issue.
Till date while lodging this complaint no response from Airtel. So I want my complete amount back as refund including compensation for my loss of days without broadband + all expenses for fighting this case against Airtel.
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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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