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Nike - Myntra refund rejected

Arpit Pattani filed complaint against Nike on Apr 8, 2023

I had ordered Nike shoes from Myntra. The quality of shoes was not up to the mark and seems counterfeit to me. Hence I raised complaint on Myntra Customer support and they sent this mail to return it. I requested return and refund. And now they have rejected my claim stating product looked used. Fact is I have not used it apart from trying it.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Nike

28

Total Complaints

15

Total Resolved

53.57%

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