Myntra - MYNTRA INSIDER POINTS

TOOBA NAZ filed complaint against Myntra on Dec 10, 2019

I placed an order from MYNTRA on *th Dec **** worth Rs.**,***/- but I mistakenly collected the Insider Points due to which I'm unable to return or even exchange the products. I had word with Customer care Executive and they say that the points cant be revoked and the products now can not be exchanged or returned.
Kindly provide me with any solution or alternative with the same. It's a matter of big amount, my Rs.**,*** will be going straight down the drain.
The policies are made for Customer's benefits and it's not serving any of it's purpose. The products are not even of my use because of the size issue.
Please provide me with a solution or any alternative for the same.
Thanks

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Myntra

2297

Total Complaints

1153

Total Resolved

50.20%

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