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Sandeep filed complaint against Myntra on Dec 8, 2020
Order no. *******-*******-*******
Ordered almost Rs. ****/- worth of product from Myntra. Received * defective product worth Rs ***/- and placed a return request.
Myntra Customer Service team is no help at all.
At first retrun courier denied the pickup, claiming for defective products you need to raise a complaint through Myntra app.
When I raised the complaint, Myntra did not ask for any defect details, no pictures of defect and without reaching out to me with any explanation, they closed my request.
I have now reached out many times to Myntra explaining that I recevied a defective product from the get go. But they claim that they sent the non defective product. Basically I am powerless now, and feel cheated.
I have already decided to return rest of the products because I do not want to buy antthing from Myntra anymore.
Myntra has lost a paying customer today. I wish they loose all their customers and the whole company can go to hell.
Myntra is a CHEAT COMPANT.
Regards,
SK
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
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