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Phone pe - My money was not got refunded.

Arun Kumar filed complaint against Phone pe on Dec 3, 2018

I have made a payment through PhonePe app to KFC outlet. My money got deducted but merchant didn't receive it. So I put a query immediately in phonePe section. Its been two months since then and I am still asking for my money back through their 'Customer support help desk'.But they only give me a new date and say that my issue will get resolved by that date. I have tried every possible way for refund but till the current date I didn't get my money back. I have attached the transaction receipt for the same.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Phone pe

78

Total Complaints

28

Total Resolved

35.90%

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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