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MTNL MUMBAI - MTNL SECURITY DEPOSIT AND INSTRUMENT CHARGES CHARGED UNPROFESSIONAL NOT REFUNDED

LIDWIN LOBO filed complaint against MTNL MUMBAI on Feb 13, 2020

* black push button phone and * R CORD returned to MTNL CHARAI THANE on **OCT****. I completed necessary formalities on paper was said by MTNL employee that within the **days max period deposit money will be refunded as this is the practise but till date no refund. Also I was charged RS *** for this black push button phone. I am a senior citizen aged **years old lady and repeated visits to MTNL CHARAI THANE have turned deafhears to my request. But now I want RS*** back + SEcurity deposit money and interest accrued for delayed period above **days + service chgs borne ie actual exps applicable for case filing asap.The refusal of refund and delay for the same is an harrassment for me as I am quite old. Please I want Action to be taken against MTNL MUMBAI for harrassment caused to me. MY LANDLINE TELEPHONE NBR IS *********** for which the complaint is raised.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

MTNL MUMBAI

2

Total Complaints

1

Total Resolved

50.00%

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