Myntra - Mrp tag missing on the product

The product was delivered to me on **th, and I places the return request on the same day. The delivery executive picked up the order on **th july, however, the app showed out for pickup till **th july. After raising a complaint, the delivery executive returned the product back to me and then again a return request was automatically placed on the app on **th july, which showed that the product will be picked up on *th of January, i.e after * months. On raising the issue again, the pick up date was modified. There is a sheer deficiency in service. I have prepaid for the order and now I am not getting refund since Myntra executives do not check the MRP tags while delivering the product but the tag has to be there during pick up.