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Money view - Moneyview EMI deducted twice no response from customer support yet

Siva Rama Krishna Ch filed complaint against Money view on Apr 7, 2020

I recently took loan through money view app and my first EMI was due on *th April (day before yesterday) and I have necessary funds in my account for auto debit however, auto debit didn't happen hence I paid the EMI on *th April (yesterday) by using payment option in Moneyview app. I received a message and email stating that my transaction is successful and it reflected in my account. After some time I got another message from my bank mentioning that my account got debited with my loan amount again. That means, I paid my EMI twice.
I tried reaching customer care, I've been calling them continuosly but there's no response to my calls or emails till now. I lost my money to these people. Please save me.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Money view

20

Total Complaints

8

Total Resolved

40.00%

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