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Nurserylive - Money not refunded Cancellation not processed

Pranjali Kirloskar filed complaint against Nurserylive on Jun 7, 2021

Hi, I ordered plants from NurseryLive on May **, ****. The item was not shipped. On May **, I requested for cancellation. There has been no response from NurseryLive if the order is canceled. I have only received automated responses.

Order number - NLV[protected]
The bill was Rs ****.
Please help me in canceling this order and help me get my refund back.
Request to kindly confirm the order cancellation and my refund.

Following is my e-mail sent to NurseryLive on May **:
Hi, my order number is order number is NLV[protected]. I wish to cancel my order. Please tell me how to cancel the order and when can I receive my money back?
Please let me know at the earliest.

Following is my e-mail sent to NurseryLive on June *:
Hi. Please I would like to cancel my order. Please process my refund at the earliest.
Order number - NLV[protected]
Request to kindly confirm the order cancellation.
Thank you.

Following is my e-mail sent to NurseryLive on June *:
Hi. I am writing to you again. Please I would like to cancel my order. Please process my refund at the earliest.
Order number - NLV[protected]
Please do this at the earliest. Your lack of response is horrible. Please cancel this order or else we may have to take an action with the consumer court. Request to kindly confirm the order cancellation and my refund.

Thank you.

Regards,
Pranjali Kirloskar

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Nurserylive

44

Total Complaints

28

Total Resolved

63.64%

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