Tneb - Money debited from Account but bill not paid for TNEB

Ponnamalai Raju filed complaint against Tneb on May 16, 2022

Hi,
I have paid Rs.**** TNEB electricity bill using Google pay and selected gateway merchant as ICICI. Both the times money debited, but bill not paid and merchant leads to error page and there is no update about the transaction status. Below are the transaction id's
*. UPI/************/NA/.ims@icici/ICIC
I Bank/ICIeaa***ea**e***d*a****f***
e***baf/

*. UPI/************/NA/.ims@icici/ICIC
I Bank/ICIad*bd**a**b****b******ae*
**c*cd*/

Could you please help me to get refund for the above transactions as soon as possible.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Tneb

Total Complaints

Total Resolved

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