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harresh vasudev filed complaint against No Broker on Feb 2, 2020
i had paid **** odd rs for money back plan offered by no broker, since i did not get a tenant i was told by the relationship manager refund will be given i got a mail from no broker on ** oct that a refund has been initiated & will reflect in * to ** days, no refund is received & after several follow ups till date no mails answers nor refund received, one day a person called from no broker saying we have paid refund to my bank which i have checked my bank statements is not received from oct **** till date, i asked the person to provide me a screen shot that payment is done from no broker or provide me a date & reference number or thier banks debit copy to which they said nothing can be given & that refund is paid you go and settle with your bank. how on earth am i suppose to refer to my bank without any detail whatsoever that which date, which bank, they should check from where this amount is to come to me, i have been following up regularly with no broker & have all the email correspondence, we trust you will be able to sort this failing which i have to lodge a formal complaint on relevant forums.
this is copy of mail from no broker sent to me on **th oct ****
Hi harresh vasudev,
We have initiated a refund of Rs.**** for your MoneyBack Plan. Your refund will appear on your account within *-** working days.
For any queries, please write back to us at hello@nobroker.in or call us on +**-*****-*****
Regards,
NoBroker Team
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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