T Pramod kumar filed complaint against Xiaomi mi on Feb 23, 2020
On **/*/**** I plugged in charger to my mobile, after ** minutes suddenly mobile was blasted, fire came out from mobile with huge smoke and smell was purely chemical. Mobile was blasted and shaped out. After that I complaint through xiaomi (mi) online customer support service and Suggest me to go near mi service centre. They took my phone gave me a details with complaint details paper. And I sent the pictures and video of blasted mobile via email to the xiaomi mail address. Then next day i got reply from them that is, they can't do any thing about the blasted phone. Here I am asking them that is mobile blasted which the fault is inner default. This brand is not producing good service and quality products. Xiaomi can't Maintain minimum safety of human being's daily using product(mobile). Here I am complaining on xiaomi company. I hope I will get justice for this case, thank you.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
My tv got faulty I lodged a online complaint. a technician visited after near about **-** days and have a look at product and said it will be replaced and returned after that I called * times to customer care execu...
I had purchased a smart phone named Redmi Note ** pro (*GB Ram, ***GB Rom, Colour - Onyx Black). After few months of purchase I started facing issues with the camera and software, I claimed the warranty but after a ...
I submitted my phone on ** August for display replacement under warranty because it had ** dead pixels in it. On *th September around *:** pm o received call from service centre and went to take my phone & there i f...
I ordered a redmi A*+ on the official Xiaomi website and It had an offer of *** instant discount when payment done by hdfc debit card. But I didn’t get any discount
I Canceled My Order But Xiaomi Not Refunded My Money I had made This Payment By Upi Still am not recieve my money return