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Mivi - Mivi not Providing After sales Support

Joyoson Mathai filed complaint against Mivi on Sep 12, 2023

I bought a Mivi F** ear pod which was purchased from Flipkart and after few days the left ear pod stopped working and not charging so I reached out to Mivi Customer care on email and they contacted me to ship the product to their address which I did and then after few days they received the product and then they said they will check it and then they said they will repair it so they did and sent me back the product so after few days of receiving the product left ear pod stopped working and so I again raised a ticket on their website and now they say the cannot service my product.
now I am Helpless and worried.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Mivi

139

Total Complaints

76

Total Resolved

54.68%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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