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ESHAN GOEL filed complaint against mivi collar classic neckband on Aug 1, 2021
I purchased Mivi Collar Classic Wireless Earphones on **.**.** vide order no. R*********. But it creates problem of not working properly (left ear not working) since **.**.**. I had lodged a complaint on **.**.** vide ticket ID ******. Mivi picked up the packet on **.**.** i.e. after ** days. Now from **.**.** i,e, after * month the same is not received by me after repair. Whenever I asks for status from Company through email they replied every time the same thing that "It will take some more time to get an update from the testing team". Is this type of service Mivi provides to its customers. This is ridiculous on the part of the Company.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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