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Fed Ex - Misused my Personal Details

Rafic Mohamed filed complaint against Fed Ex on Apr 5, 2024

Someone used my Name, Aadhaar and Phone number while booking a shipment with Fed Ex. Got a call today morning regarding the shipment.
FedEx international courier service, Mumbai, Andheri branch.

Receiver name: Zhang lin
Number: +**********
Address: ***/* sanbi road, tapei city, taiwan - ******

Package #: ************
What's in the package: * passports, * bank credit cards, *kg cloth, * laptop, ***gm MDMA

Shipment Date: **th march, by using icici credit card which ends with **** (Not my credit card)

Fed Ex Customer Care Representative Name: Vijay Kumar,
Employee ID: FX*****
All the above information which I got to know from the customer care person.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Fed Ex

14

Total Complaints

4

Total Resolved

28.57%

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