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Nykaa beauty - Missing product

Ayushi filed complaint against Nykaa beauty on Jul 16, 2023

I had placed an order for * items but I received only *. I emailed them, contacted customer care thrice but they rejected it. I don’t understand how it’s my fault that the team rejected it, I paid for it but didn’t receive the product.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Nykaa beauty

37

Total Complaints

28

Total Resolved

75.68%

Consumer Satisfaction

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