Meesho - Missing Product Need Claim

I am a registered supplier on Meesho, selling my products online on Meesho platform. There are * products which customer cancelled/return it and original product suppose to come back to me. But not even a single product i received back from meesho. I dont know what happened with my products. I called many times meesho helpline, but nobody giving me any solutions. Below are the details:
Incident-*:- Meesho Order ID No.***********_*
*.) As per Meesho panel it was showing that product already delivered to me on ** Nov ****. But I was not received any email confirmation or any update from Meesho regarding this.
*.) On ** Dec **** I was doing rechecking/tracking of all my products those I have sent through meesho, then I got to know Order No.***********_* delivered to me on ** Nov ****. Same day on ** Dec **** I raised the ticket ID-******** in helpline portal that (I have not received my product), then Meesho replied me on ** Dec **** that (Product already deliver to you on ** Nov ****, if you need POD-Proof of Delivery, raise new ticket for POD) & they closed my ticket.
*.)On ** Dec ****, I raised another ticket ID-******** that (I want proof of delivery-POD). On ** Dec ****, they replied that (Shipment is delivered to the end customer) and without giving me any proof they closed my ticket.
*.) On ** Dec ****, I raised another ticket ID-******** that (Please call me back on urgent basis). On ** Jan ****, they replied not able to connect & you are not picking up, they closed my ticket.
*.) On ** Jan ****, I raised another ticket ID-******** for same order number that (I Want Airway Bill Number For My Return Order ID No. ***********. As Per You Its Showing Its Delivered. But I Have Not Received Parcel Yet. I Dont Know Where Is All My Return Packets. Can you please treat all my Queries On Urgent Basis. This Packet Should Come To Me In December Month.).
*.) On ** Jan ****, Meesho replied that (We would like to inform you that AWB no ************** of order ID: ***********_*. We have escalated your concern to the relevant team. It will be addressed at the earliest possible. Suborder ID: ***********_*. Further, we request you to kindly raise a ticket for the same concern by the below mention path. Meesho Panel>>Support>>Return/RTO & Exchange>>I have not received my Return/RTO shipment).
*.) On ** Jan ****, they replied me again on same ticket ID-******** that (***********_* :- We would like to inform you that your shipment has been successfully delivered to you on **/**/****.Please Note: If you need POD (Proof of Delivery), please create a new ticket by selecting ?I want PODs for returned orders? under 'Returns/RTO & Exchange orders'.). Again telling me the same thing and then closed my ticket.
*.) On ** Jan ****, I raised another ticket ID-******** that (I Want POD for my return product). On ** Jan ****, they replied me that (Dear Seller, The Shipment was delivered in the month of Sept/Oct/Nov/Dec.POD sharing TAT has been crossed. We hereby request you to kindly raise the concern within * days of shipment marked as delivered. Please raise a fresh ticket in case of any issue.). Now after following up from last * month now they are saying TAT is crossed. And no where they have mentioned that within * days you need to raised a ticket for POD on my previous tickets.
*.) On ** Jan ****, I replied them back that (Hi Team I have already raised ** tickets for this order no.***********_* in Dec month. But i was not received any satisfy response from you. Ticket No. was ********(raised on ** Dec ****) & Second Ticket No.********(Raised on ** Dec ****) asking for POD, but no POD received. Now you are saying i am crossed days. I have not received this product, please ask delivery team and share me the delivery proof as i asked in Dec month. If you dont have, please process refund amount for this product. Please call me back if you have any query!).
**.) On ** Jan ****, I got a response that (POD sharing TAT has been crossed, please find delivered date ** nov-** We hereby request you to kindly raise the concern within ** days of shipment marked as delivered).
**.) On ** Jan ****, I replied them again that (call me back on urgent basis. You cannot close this by saying TAT is over. When i have already raised * tickets, i have not received any response. Call me back on ********** otherwise i have to take necessary actions.).
**.) On ** Jan ****, meesho replied me back (Dear Supplier, We have already shared the update on your concern If you have any dispute regarding the update kindly raise a new ticket with the reference ticket id so that we can do the needful done) and they closed my ticket.
I am still struggling with Meesho for my product, and they are keep telling me same answer and disconnect my calls. Meesho has deducted Rs.-*** from me on ** Jan **** for this product as a mandatory charges on returns. As per policy they should deduct this money within ** days from the date of product returned, then why they deducted this in Jan ****, it should be in Dec month.
**.)On ** Jan ****, i raised another ticket ID-******** that (I Want To Know Why You Have Charged Me RS.-***. I Have Not Received That Product As Of Now, I Have Already Raised *-* Tickets Regarding This. And You Are Deducting Amount On What Basis.? Sub Order No.***********_*. And Why You Are Charging This Amount In Jan **** If Case Is For Nov Or Dec Month. I Want POD For This Order & If You Dont Have, Please Refund My Product Amount. Please Call Me Back.).
**.) on ** Jan ****, they replied me that (We tried to reach you on your registered mobile number **********, but the call was not connected due to a network issue. We would like to inform you that your concern has already escalated to the relevant team for this Suborder ID: ***********_*. Kindly wait for your resolution on this Ticket ID: ********. Further, we request you to kindly raise a ticket for the same concern). Now here again they escalated this, earlier as per them TAT was over, now again they escalated on what basis.? And ** Jan ****, they closed my ticket.

I am still struggling with these guys for my refund. If your team can help me in this that will be very great. I need my refund or my original product back from Meesho. Hope above information are enough, if you need any further information please let me know.