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Clothing heart - Mismatch between order and delivered product

BANUPRIYA KRISHNAN filed complaint against Clothing heart on Jan 25, 2018

I placed an order on **th Dec **** for a western dress for Rs.*** and I chose COD. Order ID is *********.On ** th Jan **** ,I received a product and paid Rs.*** and collected the parcel . As I opened I came to know that it was in no way similar to what I ordered. Instead I got a skirt and a shrug type tops both is worst quality. On Clothing heart site there are no contact numbers I have emailed to 'query.clothingheart@gmail.com'plenty of time but no response yet.and Online chat option provided doesn't work. Every time it goes to queue and after * or * it throws error as ' something went wrong.Try again later' . I believe this is mere fake site . Stealing people's money in the name of online shopping.It's really frustrating to ping for online chat and finally getting error message.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Clothing heart

9

Total Complaints

1

Total Resolved

11.11%

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