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Exide Life Insurance Company Limited - Mis presentations in policy document

MUKUL SARMA filed complaint against Exide Life Insurance Company Limited on Feb 9, 2020

I have purchased a policy bearing policy number ******** from Exide Life insurance company ltd.on **.**.** for my wife Mrs. Kalpana Sarma.
I had submitted all necessary documents to their Guwahati branch manager Mr. Parimal Kr. Nath at the time of purchase.
However, I received the policy document with wrong KYC. That's my Mrs photo has been incorporated with details of my details.
I have communicated the matter many times, but no fruitful result received till date.
Hence, I propose to return the policy document for refund of investment amount.
Please let me know know the procedure for the purpose
Thanks
MUKUL SARMA
*B* Puberun Apartment.
Dakhingaon. Guwahati-******
email: msarma****@gmail.com
********** (M)

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Exide Life Insurance Company Limited

1

Total Complaints

0

Total Resolved

0.00%

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MUKUL SARMA on Feb 9, 2020

Exide Life Insurance Company Limited – Mis presentations in policy documentOpen

I have purchased a policy bearing policy number ******** from Exide Life insurance company ltd.on **.**.** for my wife Mrs. Kalpana Sarma. I had submitted all necessary documents to their Guwahati branch manager ...