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Sahil Gupta filed complaint against Xiaomi India on May 14, 2018
This is regarding MI Order Number #****************, This was placed on **th April **** for Note* Pro Gold *gb+**gb & Note* Pro Rose Gold *gb+**gb.
As per MI terms of pre orders, this need to be shipped with in **days of the order placed date. As of this, it should be shipped before **th May ****. But today is **th May **** and still there is no update for the shipment.
I tried to contact customer care too many times and everytime they said it will be shipped by **th May. Also, on **th May customer care executive told me that backend team is trying to contact me an dmy number is not reachable from last ** days. How it is possible that a number is not reachable from last ** days. Even I have not received any missed call alert. If your team is trying to contact and not reachable, I should receive a missed call alert as I received for others if happens anytime.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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