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Manju Groups - Manju groups token amount refund issue

Sharmila Begum filed complaint against Manju Groups on Jan 7, 2026

I paid a booking advance of ₹**,*** to Manju Promoters Private Limited (Manju Groups), Chennai, on November **** for a plot booking.

Due to personal reasons I cancelled the booking on the same day, and no agreement or registration was executed. I was assured that the refund would be processed within * working days.

Despite repeated follow-ups for over **+ days, the refund was not processed. Eventually, a cheque dated March **** was issued, forcing me to wait nearly * months to receive my own money.

Further, the cheque amount is only ₹**,***, with an unjustified ₹*,*** deduction mentioned as “car hire charges”, which was never informed or agreed in writing.

There has been no proper written communication, transparency, or empathy from the company despite escalation.

A grievance has already been registered with the National Consumer Helpline (India) due to these issues.

I am seeking immediate refund of the full ₹**,*** without deductions and closure of this matter.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Manju Groups

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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