Gorty Sai Sri Vishnu filed complaint against Make My Trip on Mar 19, 2018
We have booked a holiday package to shimla for Rs. **,*** as down payment and due to personal reasons we wished to cancel it ** days prior to the day of travel.
As per policy it was mentioned as :
Cancellation stage: ** or more days prior to departure.
First payment done will be forfeited upon cancellation done ** days or more prior to departure.
And now for cancellation, executives are saying that they will deduct ****/- for cancellation. I personally feel that it is unfair, since the same was not articulated in cancellation policy.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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