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Magicpin - Magin pin order handling issue

Ritesh paul filed complaint against Magicpin on Oct 14, 2022

It has been quote a few times now that my orders are getting delivered beyond * hour time frame and when i seek assistance from your customer support, they ill-treat and speak rudely. I am going to file a complaint to consumer court and seek action agains magicpin.

Today, they have not delivered the food, the delivery guy reached outlet and, restaurant said that they already handed over the order to some other person and they don't have any order on my name.

The delivery guy then denied to assist me. I tried calling restaurant but the number is switched off. I requested assistance on your customer service corner on the app, but it is no sooner available to assist me before * hours.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Magicpin

60

Total Complaints

45

Total Resolved

75.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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