Intrcity smart bus - Luggage Misplaced
Sri Harsha Sudarshanam filed complaint against Intrcity smart bus on Oct 18, 2025
I travelled from Hyderabad - Bangalore on **th **:** and reached Bangalore (Hsr Layout) around **:** in the Intrcity Smart Bus.
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The details of the journey -
AbhiBus Booking ID: AY**********
Bus Partner PNR: IC************ /
GDS_*f***f*****aba************ / ********
IntrCity SmartBus.
- *+*(**)AC, Seater, Sleeper with Washroom,
- Bus Start Time: **:**.
- Service # ****
- NXS-****-*****-*******-*******-********
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I informed the bus team that I have a duffle bag and it's brown coloured. They gave a brown coloured bag but it wasn't mine, I contacted them within few hours as I couldn't check the bag contents where I was dropped as it was a busy area!
Since **th Oct, today is **th Oct, except few calls, no resolution has been made.
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The bag contents and value is as follows -
* tshirts : **₹*** = ₹*,***.
* tracks : **₹*** = ₹*,***.
* jeans : **₹*** = ₹***.
Hard Contact Lens : ₹*,***.
Hard Contact Lens Solution : ₹***.
Bag (Indian Terrain Duffle Bag) : ₹*,***.
Total : ₹**,***
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I need help as they are not responding, resolving it. It's not really that difficult to solve this, I just want them to contact customers who were on the bus that day or the team itself help me out as it's really important for me.
Thanks,
Sri Harsha.
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