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Intrcity smart bus - Left the passengers at break point and left

Pavan Kumar ajjarapu filed complaint against Intrcity smart bus on May 5, 2023

Bus was stopped at break point for dinner. By the time my sister and her kid came back from washroom the bus left leaving them there in the middle of the night. Luckily another bus took them to their bus. When asked how they left without checking for passengers, bus captain spoke rudely saying if u want go and give police complaint.

Bus No: TS-**-UE-****
Date of journey May *, ****
PNR No: IC************

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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

Intrcity smart bus

11

Total Complaints

6

Total Resolved

54.55%

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