Gulf Airlines - Lost of Baggage
FARID KHAN filed complaint against Gulf Airlines on Jun 25, 2022
Dear Baggage Department,
This is to inform you of a situation where my bag has been misplaced for two days. Below are the details for your kind perusal-
Passenger Name - Farid Ismail Khan
Flight Gulf Air : Paris - Bahrain - Mumbai (final destination)
Date : **nd June ****
Flight Nos: Paris to Bahrain GF **, Bahrain to Mum GF **
Seat No: Paris to Bahrain - * D, J Class
Seat No: Bahrain to Mumbai - * A, J Class
I am quite surprised with the service and in complete distress, as we had a total of * bags. We have received the * bags, but the fourth bag in Mumbai did not arrive.
Details of the missing bag:
Passenger Name - Farid Ismail Khan
Passenger Email ID - farid_Khan**@hotmail.com
Phone Nos +** **********
Bag Colour - Brown
Bag Company - Samsonite Hard Case
Bag Age - * month Old
Bag Ticket No - I have the bag ticket nos is GF ****** which went missing. I have attached the missing bag ticket scan for any other information you may need.
Attached - Air Ticket Copy
We have not been getting a concrete answer from anyone. This is becoming very frustrating for us and concerning at the same time. We don't expect this kind of customer response from Gulf Air and what's even more shocking is that no one seems to know where the bag is when everything is computerised, in the system and we work in the world of barcode scans and all details are logged into the ticket?
Please help us resolve this matter. We hope to hear a positive response from you soon.
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