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HDFC BANK - Loan Restructure

GANESH M N filed complaint against HDFC BANK on Jan 16, 2021

HDFC BANK AND RESERVE BANK OF INDIA RESTRUCTURE OF LOANS
Credit card Restructure (almost ** days over)
Credit Card ****************
Since ** days sending request to hdfc bank not processing
Loan restructure and not responding
The below mentioned link also not working (find the screenshots)
https://apply.hdfcbank.com/vivid/restructure
Still Getting same error find the screenshots
Resolve the issues and process credit card restructure
Complaint with RBI (RBI also encouraging unethical activities of bank during COvid issues)

Complaint No.*************** dated **.**.**
Complaint No.*************** dated **.**.**
Complaint No.*************** dated **.**.**

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

HDFC BANK

228

Total Complaints

81

Total Resolved

35.53%

Consumer Satisfaction

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