Lazy Pay - Lazy Pay always has its won terms and conditions without

As their was an outstanding amount of **k I was paying the minimum due how ever **k should be come down when I pay the minimum due but it's not happening were ***** has been charged on me and the minimum due was **** which I had made but after that also the total outstanding amount was ***** when I contacted lazy pay they keep on hold and disconnect the call when I wrote to graviance they replied that lazy pay has its Own terms and conditions and they update when ever they need and without any notice the total outstanding amount was again ***** which is converted into emi without my knowledge and forced me to pay the amount here also **** I had paid and *st emi **** change I had made the payment were tmy total outstanding amount was ***** but after paying the emi also it's again *****