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Kasir Abidi filed complaint against Lenovo on Nov 18, 2017
I have purchased my Lenovo y*** laptop from Dubai and been using it for past year and have found it to be handing/freezing while working on it. I have given it for service at their authorised service for more than * times and still, the problem persists. I have contacted them about it and told them that I need it to be replaced with another laptop of the same model as this one is not working as they have claimed. I have attached a service receipt done by Lenovo authorised centre.
here is the link from youtube of video recorded when laptop hangs while watching videos on Youtube.
https://www.youtube.com/watch?v=kaBjbe*Xmsw
https://www.youtube.com/edit?o=U&video_id=C-_LakSZrQ*
https://www.youtube.com/edit?o=U&video_id=TdUloRDeOE*
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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