KODAK HD LED TV - Kodak CA Pro 126 cm TV Severe Defect 65Day Delay No Service
Nikhil Kumar filed complaint against KODAK HD LED TV on Dec 5, 2025
I purchased a Kodak CA Pro *** cm TV for ₹**,***, which developed a major defect on * October ****. The TV does not boot and continuously switches on and off on its own, making it completely unusable. I immediately filed a complaint and submitted the invoice. My complaint was registered under Complaint ID: SPRK-BFX*NB-BHGFEK-FWL*QS-*IQW***.
Despite providing all required details and documents on the same day, the Opposite Party Super Plastronics Pvt. Ltd. (SPPL) failed to take any effective action. For more than ** days, no technician visited my home, no inspection was done, and no spare part was dispatched. The company merely kept calling every *–* days with empty assurances and generic responses, without any resolution.
Even after serving a formal legal notice, the Opposite Party continued delaying the matter and still did not arrange any repair or replacement. It has now been over two months, and the television remains defective and unusable. The conduct of the Opposite Party clearly amounts to deficiency in service, unfair trade practice, breach of warranty, and wilful negligence as defined under the Consumer Protection Act, ****.
Due to this negligence, I have suffered severe inconvenience, mental harassment, financial loss, and deprivation of use of the product for an extended period.
CAUSE OF ACTION
The cause of action first arose on * October ****, when the product became defective and the complaint was raised. It continued to arise thereafter due to the Opposite Party’s repeated failure to provide service, refusal to repair or replace the product, intentional delays, and non-compliance with the legal notice. The cause of action is continuous and ongoing as the defect persists and no remedy has been provided till date.
Relief sought:
*. Direct the Opposite Party to replace the defective TV with a new and fully functional Kodak CA Pro *** cm TV OR, in the alternative, refund the full purchase amount of ₹**,***.
*. Award compensation of ₹**,*** for mental harassment, inconvenience, loss of use, and negligent conduct of the Opposite Party.
Thousands of customers like you have trusted Voxya to resolve their issues
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Dnyaneshwar on Jan 10, 2023
KODAK HD LED TV – TV compliant Closed
Had purchased TV of Kodak but company was unable to instalation at home as company comitted, hence after ** days problen not solved, companies service man was very busy in one destination as usual, they can't serve ...
Sibish Rajan on Oct 2, 2022
KODAK HD LED TV – Display complaint Seems like mapping problemClosed
Display complaint. Display is like negative. Seems like LVDS mapping problem due to update. Have been calling and emailing customer care repeatedly. Got no response. Tried restoring tv to factory setting also and no...
Roshan Kumar on Jul 27, 2022
KODAK HD LED TV – Screen is defectiveClosed
New TV stopped working In ** days .and there is not support from customer care
Prashant Kumbhar on Jul 31, 2022
KODAK HD LED TV – Faulty product Open
I bought Kodak smart tv from Amazon in October **** and now there some marks inside the display of TV. I have did complaint about this but they told me that it is a dust went inside and it will not cover under warra...
RAGHAVENDRA KARABA on Jan 14, 2022
KODAK HD LED TV – SERVICE ISSUEOpen
We bought kodak HD tv on ****-**-**, it was started display issue within * months and got it resolved after * months as well. Now again TV has display issue, I have sent many reminders started from *th November ...