Jio - Jio Pos Lite Scam

Respected Sir/Madam,

I am writing to formally lodge a complaint regarding a serious issue involving the Jio POS Lite wallet service. A sum of ₹**,*** was loaded into the Jio POS Lite wallet, but immediately after loading the amount, the balance started showing as ₹* without any valid transaction or withdrawal.

Despite repeated attempts to check and verify the balance or retrieve the amount, the wallet continues to show zero balance. The amount has neither been credited back to my bank account nor is it available in the wallet.

Upon further inquiry and communication with others, I came to know that many other users have also faced similar losses, where their loaded amounts have disappeared without any explanation. This raises serious concerns about the transparency, security, and credibility of the platform.

It appears that there may be a large-scale scam or financial irregularity affecting thousands of individuals across the country. If not addressed urgently, this could result in a massive financial loss, potentially amounting to hundreds or thousands of crores collectively.

Details of the Issue:

Platform involved: Jio POS Lite Wallet

Amount lost: ₹**,***

Wallet balance showing: ₹*

No transaction or withdrawal done

Similar complaints reported by multiple other users

Relief Sought:

Immediate investigation into the functioning of the Jio POS Lite wallet platform.

Recovery and refund of the amount lost.

Transparency regarding the current status of user balances.

Necessary legal or regulatory action against any malpractice, if found.

Protection for other users from facing similar financial loss.

This matter involves not only financial loss but also a serious breach of consumer trust. I kindly request the concerned authority to take urgent action to investigate the issue, prevent further losses, and ensure justice for affected users.

Thank you for your attention and support.